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Videos

Ciena’s Implementation Service Overview

A high-level introduction to Ciena’s Implementation Service which plans, designs and deploys networks all day, every day.

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Articles

Why services are key to enabling open, scalable a ...

CSPs are evolving their network and RAN architectures as part of their 5G evolution, shifting to open, virtualized, automated, an ...

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Articles

Why services are key to enabling open, scalable a ...

CSPs are evolving their network and RAN architectures as part of their 5G evolution, shifting to open, virtualized, automated, an ...

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Articles

Change is Good: How Ciena Services is evolving wi ...

From a dedicated and localized support team to an improved customer resource portal, Ciena's VP of Global Services, Greg Friesen, ...

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Data Sheets

Carrier Ethernet Certification

As the demand for increased bandwidth and faster communication rises, Carrier Ethernet networks are being deployed and upgraded. ...

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Data Sheets

Optical Communications Certification

Ciena’s Optical Communications (OC) certification training offers cutting-edge industry knowledge and skills that can launch or a ...

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Videos

Middle-Mile Capacity Calculator for Residential B ...

With Ciena’s Middle-Mile Capacity Forecast calculator, you can finally remove the guesswork and ensure your middle-mile network c ...

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Videos

myCiena, Global Customer Care at your fingertips

When you need support, myCiena is always available to help you find the answers 24x7x365. Whether you are looking for technical s ...

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Articles

Don’t go it alone: These experts apply an automat ...

Your company’s future depends on getting your network transformation project right the first time. Ciena’s Marc-Antoine de Santis ...

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Infographics and posters

Top 6 attributes to look for when selecting a tra ...

TBR has identified key partner attributes historically linked with network transformation success.

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Articles

Top 6 attributes to look for when selecting a tra ...

CSPs operate within a constant state of change, and at any given time face challenges that require some form of transformation. T ...

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Podcasts

Episode 47: A year in review…and what’s to come i ...

2021 brought a lot of technological advancements. Steve Alexander, Jürgen Hatheier, and Craig Williams discuss what surprised the ...

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Data Sheets

Ciena Routing and Switching Certification

This is an exciting time to master routing and switching skills to remain competitive in the 5G, business services, cloud, edge c ...

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Infobriefs

The Drive for Network Transformation

Ciena Services helps maximize network agility, responsiveness, and investment efficiency, relying on a proven stepwise analytical ...

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Case Studies

Ciena Transforms Tier 1 Service Provider's Multi- ...

A service provider selected Ciena Services as its trusted, independent partner for a services-only project. It required a proven ...

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Articles

Navigating vendor equipment swaps: Minimizing ris ...

Vendor equipment swaps are typically complex from a technical as well as an operational standpoint due to the need to ensure netw ...

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Infographics and posters

Navigating vendor equipment swaps: Minimizing ris ...

TBR outlines how to minimize risk while maximizing outcomes by leveraging data-informed tools and automation.

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Infographics and posters

Services: Proactive Support

Your network is the most mission-critical tool for delivering a flawless customer experience. Proactive network support is a crit ...

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Articles

Break away from the pack: How service providers c ...

A surge of new services, content, and applications are being created and consumed at the edge of the network by both business and ...

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Infographics and posters

Creating certainty out of uncertainty when transi ...

This TBR infographic explains how Communication Service Providers (CSPs) can seamlessly migrate to modern networks.

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Articles

Legacy TDM migration: Creating certainty out of u ...

TBR analyst Chris Antlitz details how a tier 1 service provider achieved a successful and cost-effective transition from legacy T ...

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Webinars

Proactive Support Drives Better Customer Outcomes

Hear how new technologies are driving next-generation support processes and can reduce the time spent managing system operations

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Webinars

400GbE Everywhere. The Rise of an Emerging Force.

This webinar will take a look at the emerging interest in transoceanic 400Gb/s Ethernet services and its implications in submarin ...

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Articles

IDC Survey: Advanced Support Services enables ser ...

IDC estimates that CSPs worldwide have approximately 16 hours of downtime per year at a cost of $1.4M per hour. Having the right ...

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