Our resident engineer offering—with two engagement models, primarily on site or primarily remote—gives you access to an in-house Ciena expert who combines deep expertise of Ciena hardware, software, and services with a growing understanding of your network to help you operate and improve it for current demands and future growth. With outstanding CSAT scores, you’ll see why customers contract for the engineer but renew for the relationship.
Resident engineer
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Beyond bandwidth: How Ciena Services keeps neoscalers ahead of the network curve
Neoscalers excel at delivering massive GPU clusters and LLM platforms to tackle the toughest AI compute challenges. But what about the networks that connect them to customers? Ciena’s Greg Friesen explains how collaborating with an infrastructure
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Network transformation: Overcoming challenges, seizing opportunity
Discover how Ciena Services de-risk complex multi-vendor transformations, cut OPEX, automate operations, and boost revenue—delivering measurable ROI and a modern, competitive network
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SONET migration use case | Ciena
Learn how Ciena’s SONET migration slashed power by 73%, space by 87%, and saved $820k in year one – showcasing the ROI of network modernization.
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