Ciena uses cookies to ensure that we give you the best experience when visiting our website, as well as to enhance the overall quality of our site. By continuing, we assume that you consent to receive all cookies on all Ciena websites. To consent to receive all cookies on all Ciena websites, click I acknowledge. To learn more, view our privacy policy.

Latest Ciena Services

undefined

Articles

Year in review: Ciena’s 7 biggest announcements o ...

As we close out an unprecedented year, let’s look back at some of the biggest Ciena news and announcements from 2020.
Articles

Change is Good: How Ciena Services is evolving wi ...

From a dedicated and localized support team to an improved customer resource portal, Ciena's VP of Global Services, Greg Friesen, ...
Videos

Introducing Ciena's Proactive Support

A 90-second introduction to how Ciena's Proactive Support (part of our Maintenance Service) delivers faster Time-to-Resolution an ...
Articles

IDC Survey: Advanced Support Services enables ser ...

IDC estimates that CSPs worldwide have approximately 16 hours of downtime per year at a cost of $1.4M per hour. Having the right ...
Articles

How planners, operations teams and executives can ...

Network providers need to harness telemetry data from their infrastructure so they can operate more agile, adaptive systems. With ...
Articles

New decade, new challenges – your success will de ...

Technologies like 5G, IoT and streaming everywhere are bringing monumental change to your network. You need a trusted partner wit ...
Articles

IDC Survey: Optimization is key to Service Provid ...

IDC's Curtis Price shares insights from a recent Communication Service Provider Optimization Services survey that highlights the ...
Articles

Legacy TDM migration: Creating certainty out of u ...

TBR analyst Chris Antlitz details how a tier 1 service provider achieved a successful and cost-effective transition from legacy T ...
Articles

Network modernization’s role in making a digital ...

Virginie Hollebecque, Vice President and Head of Regional Business for EMEA at Ciena, speaks to Jürgen Hatheier, Chief Technology ...
Articles

How Enterprises can fast-track branch virtualizat ...

Virtualizing branch network infrastructure can save Enterprises a fortune on equipment, maintenance, and support costs while ensu ...
Data Sheets

Optical Communications Certification

Ciena’s Optical Communications (OC) certification training offers cutting-edge industry knowledge and skills that can launch or a ...
Videos

Innovating for the Future of Broadband. Is your n ...

Learn how Ciena’s broadband approach enables service providers and network operators to capture new opportunities with a middle-m ...

Ciena Services for Broadband Access

To help you successfully make broadband access a market reality, Ciena takes a deliberately different, integrated approach—featur ...
Infobriefs

The Drive for Network Transformation

Ciena Services helps maximize network agility, responsiveness, and investment efficiency, relying on a proven stepwise analytical ...
Videos

Rightsized Service Offering for Your Network

At Ciena, our services team has designed a portfolio of services to build, operate, improve, and transform networks that is custo ...
Videos

myCiena, Global Customer Care at your fingertips

When you need support, myCiena is always available to help you find the answers 24x7x365. Whether you are looking for technical s ...
Data Sheets

Ciena Routing and Switching Certification

This is an exciting time to master routing and switching skills to remain competitive in the 5G, business services, cloud, edge c ...
eBooks

Network Transformation, from Vision to Reality

This ebook helps answer that question by exploring the challenges and barriers that often stifle modernization, and outlines a we ...
Videos

Ciena Services: Accelerating your journey to the ...

Let Ciena Services get you ahead in your journey to the Adaptive Network.
Videos

Middle-Mile Capacity Calculator for Residential B ...

With Ciena’s Middle-Mile Capacity Forecast calculator, you can finally remove the guesswork and ensure your middle-mile network c ...
Webinars

Network Optimization in the Age of Resiliency

Discover CSP expectations for optimizing their networks and how professional services, combined with the right technology, delive ...
Webinars

Proactive Support Drives Better Customer Outcomes

Hear how new technologies are driving next-generation support processes and can reduce the time spent managing system operations
Infobriefs

Systems Integration Service for Solution Validati ...

Ciena’s Service Integration Service for Solution Validation allows operators to keep their networks up to date and introduce new ...
Videos

Topology Discovery – Gaining Insight to Your Netw ...

This video describes how Ciena applies an advanced analytic algorithm to network data to determine physical connectivity for L1 n ...
Can we help you answer a question?
Questions?
Yes No
Are you a current Ciena customer?
Yes No/ Not sure
Do you need support on an existing product?
Yes No
We're happy to help!
Visit our community Contact support
Do you want to learn more about Ciena's products?
Yes No
Here's some useful information
Connect with Ciena Learn more about us
Do you want to learn more about Ciena's products?
Yes No
Do you need support on an existing product?
Yes No
Here's some useful information
Connect with Ciena Learn more about us
Subscribe now for the latest Network Insights.
Subscribe
White close image
Back
Thank you! You have subscribed successfully.
White close image