Proactive Support Drives Better Customer Outcomes
CIOs and IT managers are juggling a mix of priorities to compete effectively in global markets. Innovation must be a high priority, but how do you ensure sufficient resources are allocated to the task? Hear how new technologies are driving next-generation support processes and can reduce the time spent managing system operations—allowing greater focus on innovation and projects that directly affect business results.
Vice President, Global Services, Ciena
Program Vice President, Datacenter and Support Services, IDC
Director, Services Marketing, Ciena
Senior Director, Service Product Line Management, Ciena