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When you need support, myCiena is always available to help you find the answers 24x7x365. Whether you are looking for technical support, dispatching an engineer, replacing equipment, or troubleshooting an issue, support is just a login away. Additionally you can reach out to the community to share ideas and research topics. Global Customer Care is always there for you.
Modernising networks for simplicity, scalability, ...
Learn how Ciena can work with you to ensure network modernisation success and support network architecture transformation.
Ciena Services: Executive Overview
This video explores how we partner with you to build trust and outperform expectations.
Ciena Services: Spectrum Defragmentation
Ciena Services' Spectrum Defragmentation helps you rapidly recover previously unusable spectrum in existing photonic infrastructu ...
Reintroducing Ciena Managed Services
Ciena’s Managed Services delivers 360° management that is global and enhanced with robust options, addressing the full service-de ...
Partnering for your Broadband Network
At Ciena, our services team has designed a portfolio of services to build, operate, improve, and transform networks that is custo ...
Ciena’s Implementation Service Overview
A high-level introduction to Ciena’s Implementation Service which plans, designs and deploys networks all day, every day.
Middle-Mile Capacity Calculator for Residential B ...
With Ciena’s Middle-Mile Capacity Forecast calculator, you can finally remove the guesswork and ensure your middle-mile network c ...
Introducing Ciena's Proactive Support
A 90-second introduction to how Ciena's Proactive Support (part of our Maintenance Service) delivers faster Time-to-Resolution an ...
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Ciena’s new WaveRouter is pure ‘clean-sheet’ thinking, purpose built, and carves out a new role in the network. Learn how you can depend on Ciena Services' experts to give yourself every assurance of success up front.Read more
Maximize ROI on technology and staff with an all-access learning program
Ann Cantrell, Advisor of Product Line Management at Ciena explains how an all-access learning program can help your team improve their skills, increase productivity, and deliver better results, no matter their role or location, and one NorthRead more
Modernising networks for simplicity, scalability, and sustainability
Learn how Ciena can work with you to ensure network modernisation success and support network architecture transformation.Read more