Skip Content
Video

myCiena, Global Customer Care at your fingertips

When you need support, myCiena is always available to help you find the answers 24x7x365. Whether you are looking for technical support, dispatching an engineer, replacing equipment, or troubleshooting an issue, support is just a login away. Additionally you can reach out to the community to share ideas and research topics. Global Customer Care is always there for you.

Video Length

Related videos

Videos

Implementation Service: Routing and Switching net ...

Meet Ciena Services, your trusted advisor for building your routing and switching network. Learn how Ciena collaborates with you ...

Videos

Implementation Service: Optical network build

This video describes Ciena's comprehensive optical network build service, which includes solution design, deployment, and managem ...

Videos

Services for managed operations

In this 2-minute video, Colin Naples, Director of Services PLM, explores the financial and operational benefits of engaging Ciena ...

Videos

Learning Service

Ciena’s Learning Service helps simplify complex and evolving networks. Discover how we strengthen your understanding of products, ...

Videos

Optimization Service: Spectrum Defragmentation de ...

A short live-action demonstration showing how our patented Python-based Spectrum Defragmentation software discovers and identifie ...

Videos

Managed Services: Managed NOC video

This video explores four uses cases for Ciena's Managed Services, identifying specific subsystems for Ciena Services to manage, w ...

Videos

Fiber Characterization

In our live demonstration, we will show the coexistence of XGS-PON and 25GS-PON on the same single fiber, enabling both residenti ...

Videos

Maintenance Service: Managed Spares and Engineeri ...

Managed Spares and Engineering Dispatch to ensure replacements of failed equipment are performed quickly and accurately by our ex ...

Webinars

Webinar | Unlock CSP value: How managed services can drive CSP success

In this webinar, Ciena and an IDC guest speaker discuss CSPs’ current challenges and how managed services address them and create new opportunities.

Read more

Blog

Expanding the value of managed services in network operations

Curtis Price, Program Vice President of IDC’s Infrastructure Services group, details how managed services can play a key role in supporting business models that generate new sources of revenue for CSPs as cloud and hyperscale providers extend

Read more

Videos

Implementation Service: Routing and Switching network build

Meet Ciena Services, your trusted advisor for building your routing and switching network. Learn how Ciena collaborates with you to design and deploy tailored solutions using advanced automation tools.

Read more