Francisco Sant’Anna

Industry Advisor for Regional Services Providers, Ciena

Francisco Sant’Anna

Industry Advisor for Regional Services Providers, Ciena

Francisco Sant’Anna is the Industry Advisor for Regional Services Providers at Ciena. In this role, he leads Ciena’s initiatives to help these providers evolve their networks to meet their current and future business challenges. Francisco is a Telecommunications Engineer with a Master in Telecommunication Systems, and 20 years of experience in the service provider industry leading business, marketing and engineering teams.

Insights from Francisco

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Regional service providers must evolve to deliver the digital experience users demand

The digital experience users enjoy with cloud-based services is becoming a prerequisite for any technology service offering. Regional providers will need to evolve to deliver more in the areas of visibility, control, and flexibility in order to be

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How regional providers can increase customer satisfaction with smarter IP troubleshooting

The data network has become the lifeline for businesses – so speed and accuracy in diagnosing application or service-affecting network issues is critical to provide excellent service. Learn how route analytics can be deployed easily to speed triage

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Digital disruption: how it's impacting regional service providers

Emerging digital technologies and business models are transforming most industries at an increasingly fast pace. There is no business immune to the ongoing digital disruption, but there is certainly no sector as impacted by it as Technology

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Grow smarter by leveraging your existing infrastructure to keep pace with rising bandwidth demands

Networks are experiencing explosive bandwidth growth, and technology service providers are the first to face its impact. From the access to the core, pressure for increasing capacity is unprecedented, stressing existing infrastructure and CAPEX