Advisory and Enablement Service

We collaborate with you to cut through complexity with deep domain knowledge and a hands-on approach. Our experts analyze network data from all available sources and create a single, accurate, and unified network view. From there, we uncover inefficiencies, highlight risks, and reveal improvement opportunities. And when gaps emerge that off-the-shelf tools can’t address, purpose-built software provides a direct path to resolution. Together, we prioritize areas with the greatest impact—providing clarity, reducing risk, and accelerating results across growth, transformation, and daily operations.

Ciena experts provide clear, actionable guidance to achieve seamless interoperability between Navigator NCS APIs and back-office systems, unifying workflows, accelerating decision-making, and reducing OPEX.

Our engineers validate software, hardware, and complex solutions and use cases—in a Ciena lab or yours—before production deployment. Rigorous lab testing reduces risk and prevents service disruption when rolling out new capabilities in your network.

Ciena’s managed Emulation Cloud is a customizable virtual lab and development environment where you can test network configurations, simulate failures, and develop new service models. A subscription provides dedicated access with backup and restore functions, plus advanced simulations like fiber cuts and circuit pack insertion and removal. This cloud-based digital twin supports innovation with third-party developers, reduces infrastructure costs, and facilitates global collaboration for development and testing. To learn more, visit the Emulation Cloud webpage or sign up for access now.