Latest Ciena Services Articles

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IDC Survey: Optimization is key to Service Provid ...
IDC's Curtis Price shares insights from a recent Communication Service Provider Optimization Services survey that highlights the ...

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IDC Survey: Advanced Support Services enables ser ...
IDC estimates that CSPs worldwide have approximately 16 hours of downtime per year at a cost of $1.4M per hour. Having the right ...

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How you can accelerate and de-risk your network t ...
Successful network transformation is about delivering the right business outcomes, not just deploying new kit. With effective Lif ...

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How well do you (really) know your network?
What would it mean to have another set of eyes―human eyes as well as automation―enabling visibility into every aspect of your net ...

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How planners, operations teams and executives can ...
Network providers need to harness telemetry data from their infrastructure so they can operate more agile, adaptive systems. With ...

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How Enterprises can fast-track branch virtualizat ...
Virtualizing branch network infrastructure can save Enterprises a fortune on equipment, maintenance, and support costs while ensu ...

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Fast-track and de-risk your network modernisation ...
Achieving your network modernisation objectives is easier than ever, and that’s mostly because of the smart network technologies ...

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Expanding the value of managed services in networ ...
Curtis Price, Program Vice President of IDC’s Infrastructure Services group, details how managed services can play a key role in ...

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Don’t go it alone: These experts apply an automat ...
Your company’s future depends on getting your network transformation project right the first time. Ciena’s Marc-Antoine de Santis ...

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Ciena's disruptive broadband access architecture
A disruptive broadband access market demands an entirely different solution – a disruptive network architecture. Ciena's Joe Mars ...

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Change is Good: How Ciena Services is evolving wi ...
From a dedicated and localized support team to an improved customer resource portal, Ciena's VP of Global Services, Greg Friesen, ...

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Break away from the pack: How service providers c ...
A surge of new services, content, and applications are being created and consumed at the edge of the network by both business and ...

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Answering the phone even before the customer calls
What if you could have more eyes on your network, resulting in a shorter resolution time for problems and an ability to focus on ...

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A service provider’s comprehensive guide for a su ...
Identifying the value of a reference blueprint when deploying broadband service.

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A new, more efficient (augmented) reality for net ...
The bigger your network, the bigger the field engineering and troubleshooting challenges, and too many manual interventions and t ...

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A methodology for crossing the chasm from legacy ...
TBR analyst Chris Antlitz details the benefits of a “consolidate and transform” approach to network modernization, and how a Tier ...

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5 reasons why it’s time to evolutionise your netw ...
We’ve reached a tipping point. Carrying on with legacy network infrastructure is no longer a long-term option. Here's five reason ...

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4 key steps for a successful network equipment de ...
Ciena’s Phil Corey details four key steps to building a solid foundation for successful network equipment deployment.