Latest Ciena Services
Videos
Ciena Services: Accelerating your journey to the ...
Let Ciena Services get you ahead in your journey to the Adaptive Network.
Infobriefs
Systems Integration Service for the Virtualized E ...
The complexity and depth of change can be challenging when moving to virtualization. Ciena’s Systems Integration Service is highl ...
Infobriefs
Resident Engineer
Our Resident Engineering offer—with two engagement models gives our customers access to an in-house Ciena expert.
Infobriefs
Learning Service
Ciena can help create customized learning objectives, based on the learners' roles, to ensure your team receives the optimal lear ...
Infobriefs
Optimization Service
Ciena’s Optimization Service provides the opportunity to continuously optimize network performance, availability, and efficiency— ...
Infobriefs
Maintenance Service
Maintenance Service addresses these needs by providing highly responsive and proactive support to the customer’s in-service netwo ...
Infobriefs
Implementation Service
Ciena’s Implementation Service offers an alternative to traditional turn-key deployment models, allowing end-users to leverage Ci ...
Infobriefs
Insights Service
Insights Service provides analytics capabilities in a cloud-hosted Software-as-a-Service format for customers who need enhanced v ...
Infobriefs
Managed Services: Managed NOC
What if you could maintain network availability by leveraging someone else’s in-place operations to get replacement parts into yo ...
Videos
Ciena Services: Executive Overview
This video explores how we partner with you to build trust and outperform expectations.
Videos
Reintroducing Ciena Managed Services
Ciena’s Managed Services delivers 360° management that is global and enhanced with robust options, addressing the full service-de ...
Infographics and posters
Services: Proactive Support
Your network is the most mission-critical tool for delivering a flawless customer experience. Proactive network support is a crit ...
Videos
Ciena Services: Spectrum Defragmentation
Ciena Services' Spectrum Defragmentation helps you rapidly recover previously unusable spectrum in existing photonic infrastructu ...
eBooks
Network Transformation, Here and Now
This eBook helps answer that question by exploring the challenges and barriers that often stifle modernization and outlines a wel ...
Infographics and posters
Why optimize your network?
One of the biggest network challenges faced by Communication Service Providers (CSPs) is delivering a flawless CX. Is your networ ...
Articles
Why services are key to enabling open, scalable a ...
CSPs are evolving their network and RAN architectures as part of their 5G evolution, shifting to open, virtualized, automated, an ...
Videos
Managed Spares and Engineering Dispatch
Managed Spares and Engineering Dispatch to ensure replacements of failed equipment are performed quickly and accurately by our ex ...
Videos
Introducing Ciena's Proactive Support
A 90-second introduction to how Ciena's Proactive Support (part of our Maintenance Service) delivers faster Time-to-Resolution an ...
Infobriefs
Ciena Services for Broadband Access
To help you successfully make broadband access a market reality, Ciena takes a deliberately different, integrated approach. Our u ...
Articles
Navigating vendor equipment swaps: Minimizing ris ...
Vendor equipment swaps are typically complex from a technical as well as an operational standpoint due to the need to ensure netw ...
Infobriefs
Staging in Factory:Implementation Service
Accelerate your deployment and with 30% onsite time savings with Ciena’s staging in factory (SIF) Implementation Service.
Infobriefs
Residential Broadband Network Design Checklist
Residential networks are rapidly expanding to meet surging customer demand.
Videos
myCiena, Global Customer Care at your fingertips
When you need support, myCiena is always available to help you find the answers 24x7x365. Whether you are looking for technical s ...
Data Sheets
Ciena Routing and Switching Certification
This is an exciting time to master routing and switching skills to remain competitive in the 5G, business services, cloud, edge c ...