Users’ ever-increasing expectations and the technology breakthroughs that continue to feed them have created an unprecedented level of pressure and complexity on today’s network providers. Network automation will play an increasingly important role in enabling service providers to respond to these forces, but will that be enough? Ciena and ACG Research talked to service providers around the world to find out. They discussed the journey to network automation, and Ciena’s Adaptive Network vision, which stresses the importance of infrastructure programmability and analytics as well as automation—three elements that will play a critical role in transforming networks and service delivery as we know it.

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