Omdia’s latest survey report examines how network operators are adopting automation and AI in their transport network layers, including IP and optical. While progress is steady, CSPs plan to increase their use of automation over the next three years. Automation and AI are complementary: AI enhances automation use cases, and automation strengthens AI effectiveness. As agentic AI—systems designed to operate more autonomously— continues to emerge, operators are looking beyond hype to focus on practical value. In November 2025, Omdia conducted its Year 4 global transport network automation survey, sponsored by Ciena and Cisco. This white paper analyzes the findings, including plans, use cases, drivers, challenges, and expectations for agentic AI.

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