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Latest Ciena Services

Infobriefs

Resident Engineer

Our Resident Engineering offer—with two engagement models gives our customers access to an in-house Ciena expert.

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Infobriefs

Learning Service

Ciena can help create customized learning objectives, based on the learners' roles, to ensure your team receives the optimal lear ...

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Infobriefs

Optimization Service

Ciena’s Optimization Service provides the opportunity to continuously optimize network performance, availability, and efficiency— ...

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Infobriefs

Maintenance Service

Maintenance Service addresses these needs by providing highly responsive and proactive support to the customer’s in-service netwo ...

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Infobriefs

Implementation Service

Ciena’s Implementation Service offers an alternative to traditional turn-key deployment models, allowing end-users to leverage Ci ...

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Infobriefs

Managed Services: Managed NOC

These four other-than-full-network use cases outline how Ciena Services’ Managed NOC can help you manage your network and deliver ...

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Videos

Ciena Services: Executive Overview

This video explores how we partner with you to build trust and outperform expectations.

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Data Sheets

Carrier Ethernet Certification

As the demand for increased bandwidth and faster communication rises, Carrier Ethernet networks are being deployed and upgraded. ...

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Videos

Reintroducing Ciena Managed Services

Ciena’s Managed Services delivers 360° management that is global and enhanced with robust options, addressing the full service-de ...

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Infographics and posters

Services: Proactive Support

Your network is the most mission-critical tool for delivering a flawless customer experience. Proactive network support is a crit ...

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Videos

Ciena’s Implementation Service Overview

A high-level introduction to Ciena’s Implementation Service which plans, designs and deploys networks all day, every day.

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Videos

Ciena Services: Spectrum Defragmentation

Ciena Services' Spectrum Defragmentation helps you rapidly recover previously unusable spectrum in existing photonic infrastructu ...

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eBooks

Network Transformation, Here and Now

This eBook helps answer that question by exploring the challenges and barriers that often stifle modernization and outlines a wel ...

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Infographics and posters

Why optimize your network?

One of the biggest network challenges faced by Communication Service Providers (CSPs) is delivering a flawless CX. Is your networ ...

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Infobriefs

Managed Services

Ciena’s Managed Network Service offerings provides increased operational efficiencies et al and an OPEX model that keeps your net ...

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Videos

Introducing Ciena's Proactive Support

A 90-second introduction to how Ciena's Proactive Support (part of our Maintenance Service) delivers faster Time-to-Resolution an ...

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Infobriefs

Ciena Services for Broadband Access

To help you successfully make broadband access a market reality, Ciena takes a deliberately different, integrated approach. Our u ...

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Videos

Innovating for the Future of Broadband. Is your n ...

Learn how Ciena’s broadband approach enables service providers and network operators to capture new opportunities with a middle-m ...

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Infobriefs

The Drive for Network Transformation

Ciena Services helps maximize network agility, responsiveness, and investment efficiency, relying on a proven stepwise analytical ...

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Videos

Partnering for your Broadband Network

At Ciena, our services team has designed a portfolio of services to build, operate, improve, and transform networks that is custo ...

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Infobriefs

Residential Broadband Network Design Checklist

Residential networks are rapidly expanding to meet surging customer demand.

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Videos

myCiena, Global Customer Care at your fingertips

When you need support, myCiena is always available to help you find the answers 24x7x365. Whether you are looking for technical s ...

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Data Sheets

Ciena Routing and Switching Certification

This is an exciting time to master routing and switching skills to remain competitive in the 5G, business services, cloud, edge c ...

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Infobriefs

Ciena Services for Navigator Network Control Suite

Enterprises and consumers are demanding high quality, high bandwidth services that are always available, everywhere.

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