Our resident engineer offering—with two engagement models, primarily on site or primarily remote—gives you access to an in-house Ciena expert who combines deep expertise of Ciena hardware, software, and services with a growing understanding of your network to help you operate and improve it for current demands and future growth. With outstanding CSAT scores, you’ll see why customers contract for the engineer but renew for the relationship.
Resident engineer
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Webinar | Unlock CSP value: How managed services can drive CSP success
In this webinar, Ciena and an IDC guest speaker discuss CSPs’ current challenges and how managed services address them and create new opportunities.
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Expanding the value of managed services in network operations
Curtis Price, Program Vice President of IDC’s Infrastructure Services group, details how managed services can play a key role in supporting business models that generate new sources of revenue for CSPs as cloud and hyperscale providers extend
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Implementation Service: Routing and Switching network build
Meet Ciena Services, your trusted advisor for building your routing and switching network. Learn how Ciena collaborates with you to design and deploy tailored solutions using advanced automation tools.
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