Preshank Saxena joined Ciena as Senior Advisor PLM for services portfolio in May 2018. His current responsibilities include Software as a Service platforms, Analytics, Managed, and Optimization Services. Prior to joining Ciena, he worked with Cisco Systems in various capacities from Sr. Business Development Manager to Sr. Product Manager within the services organization. He has immense experience around services lifecycle with key focus on customer experience and business outcomes.

Ciena is dedicated to helping our customers transform their networks into a more flexible and intelligent infrastructure.  Our Adaptive Network vision guides the development of Ciena products and services which underpin this next-generation network.  The Adaptive Network provides customers with a more robust and extensible network infrastructure that is future-ready and more easily maintained, and that helps our customers innovate and compete more effectively in their own markets.

For our customers to extract maximum benefit from the Adaptive Network, they need more comprehensive visibility into their network infrastructure. They need insights into the operational conditions of the network that are not only tangible but also actionable—not just metrics and data but clear indicators of ways to optimize their network health and efficiencies.

For our customers to extract maximum benefit from the Adaptive Network, they need more comprehensive visibility into their network infrastructure.  They need insights into the operational conditions of the network that are not only tangible but also actionable—not just metrics and data but clear indicators of ways to optimize their network health and efficiencies.

That’s why last month we introduced Ciena Insights Service.  This service incorporates powerful advanced analytics capabilities from Ciena’s Blue Planet platform, consumable in a convenient software-as-a-service delivery model.  It gives our customers visibility into their optical transport and carrier Ethernet infrastructure so they can better assess their network health and capacity utilization, as well as determine the best ways to optimize the network.  Ciena Insights Service provides tangible business outcomes with the flexible and secure features that make cloud-based services so convenient.

Why the name?  Ciena Insights Service performs processing and analysis of network telemetry data collected from diverse sources within the infrastructure.  The term “insights” in the name points to high-value actionable pieces of information derived through these analytics capabilities, which operators can use to optimize network performance and efficiency.  This service will be extremely appealing to customers who need this level of advanced network analytics in a simple consumption model.

Here are the outcomes our customers can expect with Ciena Insights Service:

  1. Higher reliability of network service
  2. Enhanced visibility into their network environment
  3. Better and more efficient utilization of existing resources
  4. More intuitive and insightful user experience
  5. Protection for their investment into their network infrastructure and Adaptive Network buildout

Ciena Insights Service is an ideal service for a number of use cases, including asset discovery and compliance tracking, service availability and uptime tracking, monitoring network health and performance levels, capacity planning, and even service utilization. 

With advanced analytics helping to convert data into actionable insights, customers not only gain increased visibility but also efficiencies and network optimizations.  An intelligent and adaptive network requires equally intelligent operational analysis.  Ciena Insights Service is the answer.