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Articles

Managed Services and the art of making molehills ...

Managing your network can quickly become a mountain of effort and resources. Ciena’s Tim Wilson looks at a way to reframe the dis ...

Articles

Why services are key to enabling open, scalable a ...

CSPs are evolving their network and RAN architectures as part of their 5G evolution, shifting to open, virtualized, automated, an ...

Articles

Change is Good: How Ciena Services is evolving wi ...

From a dedicated and localized support team to an improved customer resource portal, Ciena's VP of Global Services, Greg Friesen, ...

Articles

Don’t go it alone: these experts apply an automat ...

Your company’s future depends on getting your network transformation project right the first time. Ciena’s Marc-Antoine de Santis ...

Articles

Top 6 attributes to look for when selecting a tra ...

CSPs operate within a constant state of change, and at any given time face challenges that require some form of transformation. T ...

Articles

Navigating vendor equipment swaps: Minimizing ris ...

Vendor equipment swaps are typically complex from a technical as well as an operational standpoint due to the need to ensure netw ...

Articles

Break away from the pack: How service providers c ...

A surge of new services, content, and applications are being created and consumed at the edge of the network by both business and ...

Articles

Legacy TDM migration: Creating certainty out of u ...

TBR analyst Chris Antlitz details how a tier 1 service provider achieved a successful and cost-effective transition from legacy T ...

Articles

IDC Survey: Advanced Support Services enables ser ...

IDC estimates that CSPs worldwide have approximately 16 hours of downtime per year at a cost of $1.4M per hour. Having the right ...

Articles

A methodology for crossing the chasm from legacy ...

TBR analyst Chris Antlitz details the benefits of a “consolidate and transform” approach to network modernization, and how a Tier ...

Articles

IDC Survey: Optimization is key to Service Provid ...

IDC's Curtis Price shares insights from a recent Communication Service Provider Optimization Services survey that highlights the ...

Articles

Realizing the benefits of transformed optical inf ...

With recent advances in optical technology, CSPs can reap greater efficiencies out of their existing fiber and better automate tr ...

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