Cost, quality, and Time To Market (TTM) are the main metrics for successful network service delivery. Cost, in terms of engineering effort, is best judged by customer expectations being met quickly and efficiently, resulting in reduced site visits and network performance at or above paper-based expectations. Automation in service delivery is proven to provide cost reductions and quality improvements, correlating with increased customer satisfaction and network performance at Beginning of Life (BoL). TTM provides a competitive differentiator for operators turning-up services for internal and external use.
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