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Ciena Services

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Services for every phase of your network lifecycle

Ciena Services helps you maximize your network infrastructure investment throughout your network’s lifecycle. We offer a portfolio of service offers and solution services, delivered by highly experienced technical specialists who collaborate with you every step of the way to achieve your critical objectives and provide outcomes for your core business. Our portfolio consists of best-of-breed services that optimize network efficiency and performance.

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Customer network lifecycle

Customer network lifecycle diagram

Plan & Design | Deployment | Managed Network & Maintain | Insights

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Plan and Design Services

Ciena’s Plan and Design Services offer flexible resources and expertise to drive the very best performance from your network. Whether you’re looking to optimize or upgrade your network to next-generation technology, design a new application, or build new infrastructure, these services leverage our subject-matter experts to provide strategic analyses and custom consulting that address your specific needs and challenges.

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Deployment Services

Ciena’s Deployment Services provide the essential knowledge and support resources needed to ensure that your network is accurately implemented and deployed into production within budget and planned timelines. We provide global and local technical specialists to install, test, and turn-up your network solution with maximum efficiency—reducing costs, mitigating risk, increasing velocity, and improving time to revenue and ROI.

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Managed Network and Maintain Services

Ciena’s Managed Network and Maintain Services leverage our expert technical professionals as virtual members of your IT team to deliver critical network operations and support functions. Our team can work with you to combine specific services into a comprehensive managed operations and maintenance solution that meets your unique requirements and expectations for high-value business outcomes.

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Manage, Control and Plan Services

Ciena’s Manage, Control and Plan (MCP) domain controller is reinventing how networks are managed. It automates the full lifecycle of Ciena technology to help our customers deliver services that offer the best experience and profitable outcomes. All of this is delivered on an open and extensible micro-services architecture. This results in fast, efficient, data-driven operations for increased service agility—which is why customers want to realize its potential now. Speed matters.

Enter MCP Services. It’s a suite of services―including Learning, Deployment, Migration, Customized, Adoption, and Operational―designed to help you quickly and successfully implement MCP while maintaining focus on your core competencies.

Ciena Learning

Empowering experiences. Enriching outcomes.

Gain the knowledge you need to make a difference—in your organization, your life, and the world around you.

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Insights Service

Ciena provides network analytics services for customers who need deeper views and insights into network health and operations. These insights lead to actionable recommendations, increased efficiencies, and network optimizations.

Network Health as a Service

Based on big data analytics, Network Health offers operators the ability to quickly identify and address areas where problems are likely to arise in a network. It helps shift network maintenance from reactive to proactive and provides guidance and insight on where the network is at risk.

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Topology Discovery

Topology Discovery allows the operator to maximize existing network utilization by uncovering real network connectivity, stitching circuits and identifying stranded bandwidth.

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Alarm Correlation

Alarm Correlation allows clustering of events and reduces the number of issues to troubleshoot by identifying related alarms and targeting them simultaneously.

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