Customer service center

Customer service center
Our secure extranet service provides 24/7 access to helpful support, information and tools.

Technical support

Technical support
We're always here for you. Contact us right now.

Customer training

Customer training
Knowledgeable product trainers for specific platforms or entire product series.

Product documentation

 Product documentation
User documents, software guides and maintenance manuals available online or in print.

Additional information

Ciena recently completed its acquisition of World Wide Packets. For more information on WWP's support and training, visit the following links: