Business need

The good news is that the growing demand for advanced services is creating business opportunities; but the bad news is that the cost and overhead of traditional provisioning methods are choking profits. For many service providers, fulfilling requests for new or incremental services is still a time-consuming, error-prone and labor-intensive process.

Challenges

Adding even a relatively simple service is a multi-step process that requires configuration changes to multiple elements throughout the network. Capacity can be wasted as network resources are stranded in the process. Truck rolls are often required, and each failed activation results in longer time-to-revenue and reduced customer satisfaction.

Solution

Increased network intelligence is needed so you can automate the end-to-end provisioning of diverse services and enable centralized, point-and-click provisioning of new or incremental services. By distributing intelligence in multiservice switching platforms, you can ensure network resilience while leveraging proven routing and switching functionality to automate and accelerate service activation.

Ciena's offerings

Only Ciena offers end-to-end automated service provisioning solutions that have been proven in the marketplace through years of experience in demanding live networks. Each multiservice optical switching system maintains a database of network topology, and these systems continuously update each other using distributed intelligence that enables end-to-end provisioning of diverse network services. Our core switching solution provides real-time resource inventory discovery and database synchronization, intelligent mapping of service requests to network resources and fully automated activation and de-activation of services. These intelligent platforms offer the ability to recover stranded bandwidth, more efficiently utilize network resources and provision services with the appropriate CoS requirements – so you can more efficiently scale network capacity, reduce labor costs and simplify the provisioning process for a broad range of service requirements.

Benefits

• Implement software-based, point-and-click provisioning while avoiding trucks rolls and driving down operating costs
• Reduce OPEX by as much as 85 percent while provisioning services faster and more reliably
• Convert stranded bandwidth and wasted network resources into billable capacity
• Rely on the only end-to-end automated provisioning solution that has been field-tested in live networks all over the world
• Accelerate service fulfillment for faster revenue recognition and improved customer satisfaction
• More efficiently leverage existing network assets through automated real-time resource discovery and intelligent mapping of services to resources
• Automate today’s highly manual back office processes for tracking and allocating network resources