ON-Center SLM is part of the integrated ON-Center Network and Services Management Suite, Ciena's data-efficient, end-to-end network management solution. The SLM provides end-to-end multi-layer service-focused performance monitoring, troubleshooting, and fault management capabilities. The software’s service monitoring tools support early detection, diagnosis, and prioritization of trouble spots within the network, allowing service providers to monitor and resolve problems proactively, before they impact revenue stream.

The SLM automatically discovers new nodes, topology and services as they are added to the network. With this information the NOC personnel can organize their network view to facilitate efficient management of customer services.

The SLM provides a comprehensive circuit layout and performance view that dramatically simplifies the process of analyzing current and historical network activity. For each circuit in the discovered network, the software provides a detailed schematic of the circuit path, including the node, shelf, slot, port, and timeslot occupied by the circuit across each link. A detailed circuit status summary allows the SLM to correlate all equipment alarms with affected circuits, and then generate a single view of all circuits and their current performance. This powerful window enables operators to concentrate network maintenance efforts on areas ofconcern, while dramatically enhancing operational efficiency.

The SLM's circuit performance feature maintains 15-minute performance monitoring data for each termination point in the network. The software also correlates and compiles the data to produce a comprehensive performance report for the entire life of the service.

Additionally, the circuit event monitor records circuitaffecting events across the network in chronological order. This real-time monitor for network performance and maintenance simplifies the process of troubleshooting network faults, while maintaining the quality of revenuegenerating services.

Circuit history depicts both current circuit status and historical path used to verify where, when and why re-routes occurred. Alarms and events are correlated automatically to endcustomer services. The SLM simplifies planned network activities through circuit utilization, which associates customer services with each node and link. Network operators can set up preventative end-to-end service layer threshold crossing alarms to alert the NOC of a potential revenue-affecting condition before it is evident to the user.

ON-Center Customer Network Manager Portal (CNMP) enables operators to sell service offerings beyond basic connectivity. Through this secure web portal, end customers can monitor the health and status of critical network services; trace the current circuit route taken through the network; and view alarm history and SLA report cards.

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Ciena may make changes from time to time to the products or specifications contained herein without notice.