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Manage and Maintain Services

Ciena’s Manage and Maintain Services suite leverages our specialist engineers as virtual members of your team to deliver critical network operations and support functions. Our specialists can work with you to combine specific services into a comprehensive operations and maintenance package that offers a turn-key or managed service solution—designed around your unique requirements and expectations.

Managed services

Partner with the network specialist to maximize performance and uptime, minimize operational risk, and significantly reduce capital and operational expenditures for your mission-critical network management and operations. Managed services include:
- Vendor Managed Inventory  –  Download data sheet
- Managed Operations
- Basic Network Monitoring
- Remote Network Management  –  Download data sheet
- Inventory Management System  –  Download data sheet
- Jumpstart NOC  –  Download data sheet
- Reactive Operations
- SLA Portal –  Download data sheet

Maintenance Services

Gain 24x7x365 access to Ciena Technical Support experts that can troubleshoot and assist with timely resolution of your network hardware, software, and maintenance issues.

- Repair
- Technical Support  –  Download data sheet
- Software Subscription  –  Download data sheet
- Managed Spares
- Engineer Dispatch –  Download data sheet
- Resident Engineer

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