On-Site and Remote Consulting Services
A range of Ciena specialist resources are available to augment your staff in project-related or operations roles. Ciena ensures that you receive valuable expertise, experience, and highly skilled support—ensuring access to the right resources for each program or solution.

Design and Configuration Services
Ciena’s Design and Configuration Services utilize field-proven best practices and design specialists that get it right the first time, so you can minimize time to market and maximize revenue streams. Ciena’s specialists can assist with a wide range of design services—including planning and testing, audit and assessment, network and service architecture, detailed design and documentation, and do-it-yourself design documentation packages—either remotely or on-site.

Operations and Optimization Services
Operations and Optimization Services enable you to realize the full potential of your Ciena solution by extracting maximum revenue potential while minimizing ongoing operations costs. Ciena specialists can assist with basic operational aspects, including backups, upgrades, maintenance planning and methods of procedures, or rolling out a new feature. Ciena specialists also can engage on a specific operational audit or consultation, provide customized operational knowledge transfer, assist with network and capacity optimization, and provide a broad range of network management-related operational and integration support.

Custom Services
Our Custom Services provide tailor-made support for key customer-specific projects, such as network management solution development and integration. We’ll work with you to satisfy today’s and tomorrow’s business and operations requirements, while offering complete flexibility. Our unique expertise and experience can be leveraged to drive bottom-line results. Whether you need resources for one day or one year, one resource or ten—we are dedicated to providing optimal support to assist you.

Ciena may make changes from time to time to the products or specifications contained herein without notice.