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Confidently connecting the cloud

 

Global Capacity Logo

LightRiver Technologies Logo

Global Capacity’s trust in Ciena helps capture opportunity

The leaders at Global Capacity didn’t just see the cloud coming—they saw an amazing opportunity for their connectivity marketplace. They’d already built their award-winning One Marketplace™ that connects business locations to high-value destinations across a highly-interconnected network aggregation platform. The only thing standing in their way now was scale. They needed a higher-speed all Ethernet backbone, and they needed it fast.

Who do you trust when it matters most?

Tony Thakur, CTO at Global Capacity, knew without hesitation the team he needed - Ciena and LightRiver. Ciena had the technology to move more traffic at a faster pace, as well as increase their provisioning and protection capabilities. And LightRiver could provide the design, staging, testing and turn-up to deliver it. The remaining challenge was in the velocity of deployment. The cloud connectivity opportunity would not wait for a long-phased rollout. Equipment had to be delivered, tested, and implemented under a tight timeframe. Tony turned to Ciena with confidence that they would do whatever was necessary to deliver the outcome his business needed.

The timing was very important to us, in addition to the execution. We enjoyed a fabulous partnership, all the way up to the executive level. With the ongoing support we have received, it was a great experience. Tony Thakur, Chief Technology Officer
 

A better customer experience

To guarantee on-time turn-up, Global Capacity, Ciena, and LightRiver worked closely together to deliver the solution. The Ethernet backbone was completed on time and without issues. Tony reflects, "The timing was very important to us, in addition to the execution. We enjoyed a fabulous partnership, all the way up to the executive level. With the ongoing support we have received, it was a great experience."

Every time we’ve asked, Ciena’s been there. I’ve never heard anybody talk about Ciena as a vendor. They’ve been a true partner—and that’s the best accolade we could give. Greg Hough, SVP, Network Strategy

A network enhanced

As a result of Global Capacity’s expanded high-speed Ethernet backbone, they’ve successfully broadened their Ethernet portfolio. Additionally, they can now migrate customers to their enhanced Ethernet network to deliver a better customer experience around service management. According to Chris Alberding, SVP of Product at Global Capacity, "We’re seeing very early on opportunities and wins. We’re getting in front of new customers with our new services on our own network. It’s a game changer."

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